Privacy Policy

• Account details: name, email address and password (stored encrypted)
• Order details: shipping and billing addresses, phone number and purchase history
• Payment details: processed and stored by our payment provider — never by us
• Usage data: pages viewed, device and browser type, and referral source

To process and deliver orders, provide customer support, send transactional emails such as order and shipping confirmations, prevent fraud, and — only with your consent — send marketing communications.

Card details are captured directly by our PCI-compliant payment provider inside a secure hosted element. Raw card numbers are never transmitted to or stored on our servers.

We use essential cookies to keep your bag and session active, and analytics cookies to understand how the store is used. You can disable non-essential cookies in your browser at any time.

We share data only with the processors required to run the store: payment providers, shipping carriers, email delivery and analytics. We never sell your personal data.

You may request access to, correction of, or deletion of your personal data, withdraw marketing consent, or request a portable copy at any time by emailing privacy@glowingqueenhair.com. We respond within 30 days.

Order records are retained for seven years to satisfy tax obligations. All data is transmitted over TLS and stored with encryption at rest and role-based access controls.